Healthy Nation understands that your privacy is important to you. This Privacy Policy explains how we collect, use, and protect your information when you use this website or our coaching services. By using this website, you consent to the terms described in this Privacy Policy. The terms "we," "our," and "us" refer to Healthy Nation. The terms "you," "your," or "user" refer to the individual accessing this website or our services.
Personal information is data that identifies you as an individual, such as your name, email address, and phone number. We collect this when you fill out an application, book a call, make a payment, or otherwise interact with us.
Health and fitness information includes details such as your weight, body measurements, progress photos, health history, medications, blood reports, lifestyle, and dietary habits. We collect this only when you choose to share it with us during your application, consultation, or coaching program.
Non-personal information does not identify you individually and may include your browser type, device information, and pages visited. This is collected automatically through your browser and similar technologies.
We treat your health and fitness information as sensitive. It is used only to assess your situation and personalise your nutrition, training, and lifestyle coaching. It is accessible only to the Healthy Nation coaching team responsible for your program. We will never use your health information for advertising, and we will never publish your progress photos, results, or testimonials without your explicit permission.
Our coaching does not replace medical care. Any health reports you share are reviewed within our coaching scope only, and decisions about diagnosis or medication remain with your doctor.
We use cookies and similar technologies, including advertising pixels such as the Meta Pixel, to understand how visitors use our website and to measure and improve our advertising. Third-party platforms may use these cookies to deliver relevant ads to you. You can decline cookies through your browser settings, though some features of the website may not work as intended.
We use your information to respond to your inquiry, qualify and schedule your consultation, deliver our coaching services, track your progress, process payments, provide support, and share updates about programs that may interest you. We may also use anonymised or aggregated data to improve our services.
We do not sell or rent your personal information. We share it only with trusted service providers who help us operate our business, such as scheduling tools, coaching apps, messaging platforms, payment gateways, and analytics providers. These providers may use your information only to perform services on our behalf.
Payments are processed securely by third-party payment gateways. We do not store your card or bank details.
We may also disclose information where required by law or to protect our legal rights.
We may contact you by email, phone, SMS, or WhatsApp regarding your application, consultation, coaching program, or offers that may interest you. You can opt out of promotional messages at any time by replying "STOP" on WhatsApp, following the unsubscribe link in our emails, or contacting us directly.
We use reasonable administrative, technical, and physical measures to protect your information against unauthorised access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute protection of your data.
We keep your information only for as long as needed to provide our services, meet legal and accounting requirements, and resolve disputes. When it is no longer required, we delete or anonymise it.
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.
You may request to access, correct, update, or delete your personal information, or withdraw consent you have previously given, by emailing us at [email protected]. Depending on where you live, including under India's Digital Personal Data Protection Act, the GDPR (European Economic Area), or the CCPA (California), you may have additional rights over your data. Please use "Data Request" in the subject line. We may ask for additional information to verify your identity before processing your request.
Our services are intended for individuals aged 18 and above. We do not knowingly collect personal information from anyone under 18. If you believe we have collected such information, please contact us and we will delete it.
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Your continued use of the website after any update means you accept the revised policy.
If you have any questions about this Privacy Policy or your personal data, please contact us at [email protected]